Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The buttons in Thunderbird eg Write, reply and forward do longer work since an update

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by christ1

more options

It would seem that since the last update of Thunderbird that the layout has changed and not working fully. The Write, Reply and Forward do longer work. If I double click on the message in the In Box it will not open I have to open in a new tab. Any help to solve this problem would be appreciated. I can receive emails but cannot either reply or write any.

Regards,

Stephen Terry

It would seem that since the last update of Thunderbird that the layout has changed and not working fully. The Write, Reply and Forward do longer work. If I double click on the message in the In Box it will not open I have to open in a new tab. Any help to solve this problem would be appreciated. I can receive emails but cannot either reply or write any. Regards, Stephen Terry

All Replies (1)

more options

Start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Download Lightning for your language and re-install it in case it's needed. https://ftp.mozilla.org/pub/calendar/lightning/candidates/4.7-candidates/build1/win32/

Modified by christ1