We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Font & size (when replying) vary from email to email

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by swaan

more options

I have set html in signatures and yet from email to email the reply window formats the signature and my body text differently (it's trying to mimic the fonts used in the sender's email. Sometimes I see the font as sans-serif (not installed) in the formatting window in reply mode Defaults: Display font is in latin (no option for western) Composition font is as it should be Send options have 'allow messages to use different font' disabled.

How do I solve this?

I have set html in signatures and yet from email to email the reply window formats the signature and my body text differently (it's trying to mimic the fonts used in the sender's email. Sometimes I see the font as sans-serif (not installed) in the formatting window in reply mode Defaults: Display font is in latin (no option for western) Composition font is as it should be Send options have 'allow messages to use different font' disabled. How do I solve this?

All Replies (2)

more options

I have set html in signatures and yet from email to email the reply window formats the signature and my body text differently (it's trying to mimic the fonts used in the sender's email.

Sometimes I see the font as sans-serif (not installed) in the formatting window in reply mode.

Defaults:

Display font is in latin (no option for western, unicode or central european).

Composition font is as it should be Send options have 'allow messages to use different font' disabled.

How do I solve this?

more options

Oh god this problem drives me nuts. I know this is from the original senders CSS code but what can I do about it if I don't want the user to edit HTML?

Modified by swaan