Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

facebook Audio distortion

  • 5 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

MacBook Pro, OSX 10.7.5, Firefox 46.0.1

Facebook audio is distorted. Sounds like it's on a wave or the volume is going up and down, up and and down.

I've ran in SafeMode with all add-ons off, still get that distorted audio.

Thank you for you time.

Tim.

MacBook Pro, OSX 10.7.5, Firefox 46.0.1 Facebook audio is distorted. Sounds like it's on a wave or the volume is going up and down, up and and down. I've ran in SafeMode with all add-ons off, still get that distorted audio. Thank you for you time. Tim.

All Replies (5)

more options
more options

thank you for the quick reply

Drivers are up-to-date.

Turned off the accelerator and the webGL to true; still getting that distorted audio issue.

more options

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Booted up in Safe Mode. Audio distortion is still present. And it's just with Facebook post video.

more options

I do not have Facebook. Have you checked their support?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia