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If I login to firefox on a new macbook, why do i not see my bookmarks?

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by CRW

CRW
CRW
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I've downloaded and installed Firefox on my new macbook pro and was hoping that my saved logins, passwords and bookmarks would have transferred / synced.

I've downloaded and installed Firefox on my new macbook pro and was hoping that my saved logins, passwords and bookmarks would have transferred / synced.

All Replies (2)

guigs
guigs
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

CRW
CRW Question owner
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I read through the 'article' you linked and it intimates that if I am synced then the bookmarks from one computer should be visible on the other without my having to back it up. Did I read that wrong and therefore the only way to transfer bookmarks (and keychain settings) is using a flash drive?