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Sync is not working on Firefox Ubuntu, although on all other account devices it is syncing

  • 4 replies
  • 3 have this problem
  • 23 views
  • Last reply by junkern

junkern
junkern
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So, I recently installed Ubuntu 16.04 LTS and also installed Firefox 47.0 I set up my sync account, but nothing is happening. When I try to open the "Manage Account" website, it shows just blank. (see attachment).

I have three other devices (Two Windows and one Android) connected with sync, and it is just working perfectly. What could be the reason, that it is not working for my Firefox on Ubuntu? I am only syncing my bookmarks. Additional information: On the "Manage Account" website, there is a POST request to https://api.accounts.firefox.com/v1/certificate/sign, which never receives a HTTP response.

So, I recently installed Ubuntu 16.04 LTS and also installed Firefox 47.0 I set up my sync account, but nothing is happening. When I try to open the "Manage Account" website, it shows just blank. (see attachment). I have three other devices (Two Windows and one Android) connected with sync, and it is just working perfectly. What could be the reason, that it is not working for my Firefox on Ubuntu? I am only syncing my bookmarks. Additional information: On the "Manage Account" website, there is a POST request to https://api.accounts.firefox.com/v1/certificate/sign, which never receives a HTTP response.
Attached screenshots

Chosen solution

thanks, then it's likely that you are experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

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All Replies (4)

philipp
philipp
  • Moderator
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hi, which isp are you using?

junkern
junkern Question owner
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I am located in Germany, ISP is Unity Media. I am using dual boot with Windows 7, and on Windows Firefox sync is working

philipp
philipp
  • Moderator
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Chosen Solution

thanks, then it's likely that you are experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

junkern
junkern Question owner
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That worked, thanks a lot! Even as a programmer, it always amazes me what kind of problems can appear...