This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why won't Firefox allow me to save a bookmark to a particular folder? Book marks I try to save can't be found afterwards; why?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

Every time I try to bookmark a new website the bookmark option under "Bookmarks" the action seems to happen yet the usual dropdown menu show which folder option I wish to save the bookmark does not appear.

when I try to use them Star bookmark save option on the menu bar the blue download symbol appears and slides over to the folder/list icon next to it. when I click on that icon I cannot see any options where the bookmark was saved.

Since the latest upgrade by Mozzilla I have not been able to save any new websites as bookmarks so I can find them again.

Every time I try to bookmark a new website the bookmark option under "Bookmarks" the action seems to happen yet the usual dropdown menu show which folder option I wish to save the bookmark does not appear. when I try to use them Star bookmark save option on the menu bar the blue download symbol appears and slides over to the folder/list icon next to it. when I click on that icon I cannot see any options where the bookmark was saved. Since the latest upgrade by Mozzilla I have not been able to save any new websites as bookmarks so I can find them again.

All Replies (1)

more options