This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can we regain marketplace control on an add-on we made?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

more options

We previously had an add-on/extension of ours listed on the Firefox marketplace: https://addons.mozilla.org/en-US/firefox/addon/sign-in-gmail/

Since that time we've been self-hosting the extension with regular updates, but now due to add-on signing (https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox) we are looking to distribute our extension via the Firefox marketplace again.

I haven't had any success in finding which account is associated with this extension and would love some help in either transferring that extension to this account or getting help accessing the existing account it's under (even an email address is a great start).

This would help us maintain our image and branding on the Firefox marketplace. Thanks in advance!

We previously had an add-on/extension of ours listed on the Firefox marketplace: https://addons.mozilla.org/en-US/firefox/addon/sign-in-gmail/ Since that time we've been self-hosting the extension with regular updates, but now due to add-on signing (https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox) we are looking to distribute our extension via the Firefox marketplace again. I haven't had any success in finding which account is associated with this extension and would love some help in either transferring that extension to this account or getting help accessing the existing account it's under (even an email address is a great start). This would help us maintain our image and branding on the Firefox marketplace. Thanks in advance!

All Replies (1)

more options

hi, i'd ask you to repost your question in the official addons forum at https://discourse.mozilla-community.org/c/add-ons - staff from addons-mozilla.org will read along there and should hopefully be able to reconnect to your account again.