This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not load attachments (images, pdf etc) in Atlassian Confluence

more options

I have a problem when using Firefox in our Confluence (locally hosted) Firefox does not load attachments, such as image files, pdfs, and other documents.

When clicking on the file attachment or image, it just keeps loading. I can choose to download the file no problem, but we would like to be able to view the file(s) in-line in.

Creating a new page in Confluence using Firefox causes the same loading to continue endlessly. Works fine in Chrome and Safari.

Opening attachments on other Confluence sites works fine in Firefox, so it might be a configuration problem at our end.

Any ideas?

I have a problem when using Firefox in our Confluence (locally hosted) Firefox does not load attachments, such as image files, pdfs, and other documents. When clicking on the file attachment or image, it just keeps loading. I can choose to download the file no problem, but we would like to be able to view the file(s) in-line in. Creating a new page in Confluence using Firefox causes the same loading to continue endlessly. Works fine in Chrome and Safari. Opening attachments on other Confluence sites works fine in Firefox, so it might be a configuration problem at our end. Any ideas?
Attached screenshots

All Replies (1)

more options