Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Display bug

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by JLB1

more options

http://www.theglobeandmail.com/puzzles-and-crosswords/cryptic-crossword/?L=print&D=040716&T=0&S=0

In Chrome Version 49.0.2623.112 m there is a display of the crossword grid. In Mozilla the display of the grid is missing.

http://www.theglobeandmail.com/puzzles-and-crosswords/cryptic-crossword/?L=print&D=040716&T=0&S=0 In Chrome Version 49.0.2623.112 m there is a display of the crossword grid. In Mozilla the display of the grid is missing.

Chosen solution

I'm not having any problems with the grid.

If images are missing then check that you do not block images from some domains. You can tap the Alt key or press F10 to show the Menu Bar Check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions".

Check "Tools -> Page Info -> Media" for blocked images

  • select the first image and use the cursor Down key to scroll through the list
  • if an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain

Check permissions.default.image on the about:config page to make sure it is default (1).


There is Tracking Protection that can block content, so check the location/address bar for special icons.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

See also:

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

I'm not having any problems with the grid.

If images are missing then check that you do not block images from some domains. You can tap the Alt key or press F10 to show the Menu Bar Check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions".

Check "Tools -> Page Info -> Media" for blocked images

  • select the first image and use the cursor Down key to scroll through the list
  • if an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain

Check permissions.default.image on the about:config page to make sure it is default (1).


There is Tracking Protection that can block content, so check the location/address bar for special icons.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

See also:

more options

I didn't have a problem with the grid you referenced, just with the grid I referenced.

I'm somewhat embarrassed since I should have thought about restarting FF with the add-ons disabled. When I did that I could see the grid. Now I have to figure out which add-on is causing me grief.

Thank you for your very prompt reply.