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I cannot sign on to the server I keep being asked for a new password

MelKerr
MelKerr
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I enter a new password but I am not able to access my e:mails. My telephone number in the UK is ------------ if you need to contact me.


we don't do support via telephone or via email - phone number removed due to privacy

I enter a new password but I am not able to access my e:mails. My telephone number in the UK is ------------ if you need to contact me. ''we don't do support via telephone or via email - phone number removed due to privacy''

Modified by the-edmeister

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help