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After resetting Firefox, the Addons page does not render correctly (no style sheet)

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by John99

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Hi

I have been running the same Firefox profile for years and after running into a few issues I decided to do the Firefox "Refresh" which cleans out the user profile and starts a new clean profile.

However, when I opened the "Addons" option to re-enable my addons I found that the page was not rendering correctly.

Anyone know why this would happen / how to fix it?

Edit: actually this seems to affect many sites, not just the addons page.

Hi I have been running the same Firefox profile for years and after running into a few issues I decided to do the Firefox "Refresh" which cleans out the user profile and starts a new clean profile. However, when I opened the "Addons" option to re-enable my addons I found that the page was not rendering correctly. Anyone know why this would happen / how to fix it? Edit: actually this seems to affect many sites, not just the addons page.
Attached screenshots

Modified by Shosha

Chosen solution

Please list the security related software you use with full names andf versions. Do you use ESET security software. If you get error messages from these failures please copy and paste the text or take a screenshot of the messages.

These help articles may be applicable

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Until someone can answer you question, go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.

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Hi Fred. Thanks for the suggestion! Funnily enough, I did end up trying that approach but the add-ons page is one of the seemingly random websites that is affected!

If this is something environmental on my system, I'm not sure why it does affect other browsers. I'll try uninstalling other applications tonight when I get home.

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Hi, press Alt to bring up the menu bar > View > Page Style, and make sure Basic Page Style is selected.

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Chosen Solution

Please list the security related software you use with full names andf versions. Do you use ESET security software. If you get error messages from these failures please copy and paste the text or take a screenshot of the messages.

These help articles may be applicable

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Wow! Disabling and re-enabling the SSL scanning in ESET fixed the problem and now all the pages which had issues are rendering correctly. Thank you very much for the solution!

I'm really disappointed that ESET was at fault here.

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Glad it worked, thanks for posting back.