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no access to Archive options and then how do I retrieve my archived messages?

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt

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I need to archive certain emails, but I also need to be able to retrieve them. I do not have access to the archive options in account settings to set up how I want to keep these messages. I also do not know where or how to retrieve, your forum is not searchable and I do not have time to view every forum post.

I need to archive certain emails, but I also need to be able to retrieve them. I do not have access to the archive options in account settings to set up how I want to keep these messages. I also do not know where or how to retrieve, your forum is not searchable and I do not have time to view every forum post.

All Replies (1)

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Look for the archive folder on the folder pane on the left of the Thunderbird window. Archiving simply moves them to a new folder, not off somewhere hard to get them back from.