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My drop down menus no longer work and I need them to desperately. How do I fix this?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

shannaCrutcher
shannaCrutcher
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About two weeks ago the drop down menus on the webpages disappeared and now I have to manually scroll which is a total pain when you are shopping. I can no longer click on the box and it drops, I have to click on the box and scroll and for every scroll the page resets. I have a Windows 7 Dell computer. I tried going through Foxfire settings and resetting everything to default but that did nothing.

Please help!

About two weeks ago the drop down menus on the webpages disappeared and now I have to manually scroll which is a total pain when you are shopping. I can no longer click on the box and it drops, I have to click on the box and scroll and for every scroll the page resets. I have a Windows 7 Dell computer. I tried going through Foxfire settings and resetting everything to default but that did nothing. Please help!

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.