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Firefox doesn't work anymore

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

paulallard
paulallard
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Firefox stopped working today so I uninstalled it completely, re-installed it but it still does not open but just hangs.

Any help gratefully received.

Firefox stopped working today so I uninstalled it completely, re-installed it but it still does not open but just hangs. Any help gratefully received.

All Replies (1)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}