This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Every time I open Thunderbird, I get a message that Thunderbird is already running....and I get the troubleshooting tab in Thunderbird.

ROG ( Retired Old Geezer)
ROG ( Retired Old Geezer)
more options

Thunderbird does open; my email boxes are displayed in an appropriate tab, but I also get the troubleshooting tab. Plus I get the "Thunderbird is already running...etc". My profile was migrated from a Win 10 laptop to a Linux Mint 18.1 cinnamon laptop. HP ProBook 4540s 64-bit. See attached file.

Thunderbird does open; my email boxes are displayed in an appropriate tab, but I also get the troubleshooting tab. Plus I get the "Thunderbird is already running...etc". My profile was migrated from a Win 10 laptop to a Linux Mint 18.1 cinnamon laptop. HP ProBook 4540s 64-bit. See attached file.
Attached screenshots

Chosen solution

Open the profile folder Close Thunderbird Delete the file parent.lock. Restart Thunderbird

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Open the profile folder Close Thunderbird Delete the file parent.lock. Restart Thunderbird

ROG ( Retired Old Geezer)
ROG ( Retired Old Geezer) Question owner
more options

Thanks Matt. Now Mother Nature can continue to make me bald and not Thunderbird.