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Hello, can’t send email in earthlink webmail.

  • 1 reply
  • 6 have this problem
  • 7 views
  • Last reply by bygabyga

rpnicely
rpnicely
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I have spent at least an hour troubleshooting this. Earthlink says its a Firefox problem. Problem doesn't occur in Internet Explorer. I have tried all the troubleshooting steps (restarting, clearing cache etc, starting in safe mode, disabling addins, creating a new profile, installing the latest version, etc. Nothing has worked. I need help! I can receive email, but when I hit send, the send box grays out and nothing else happens.

I have spent at least an hour troubleshooting this. Earthlink says its a Firefox problem. Problem doesn't occur in Internet Explorer. I have tried all the troubleshooting steps (restarting, clearing cache etc, starting in safe mode, disabling addins, creating a new profile, installing the latest version, etc. Nothing has worked. I need help! I can receive email, but when I hit send, the send box grays out and nothing else happens.

All Replies (1)

bygabyga
bygabyga
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https://support.mozilla.org/en-US/questions/1164109 https://support.mozilla.org/en-US/questions/1164381