This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can not install an addon from a file (downloaded)?!

John146
John146
more options

Hi I am trying to install an addon that I have downloaded - I have looked at the following article Installing an Add-on in Thunderbird / Download - https://support.mozilla.org/en-US/kb/installing-addon-thunderbird Neither option work: Option 1) I can NOT find the icon for the drop down next to the search box with the menu item "Install add-on from file" Option 2) Drag & drop - This absolutely does not work! - I just upgraded to & am running Thunderbird version 52.2.0 (32-bit) Any help would be appreciated please. Thanks.

Hi I am trying to install an addon that I have downloaded - I have looked at the following article Installing an Add-on in Thunderbird / Download - https://support.mozilla.org/en-US/kb/installing-addon-thunderbird Neither option work: Option 1) I can NOT find the icon for the drop down next to the search box with the menu item "Install add-on from file" Option 2) Drag & drop - This absolutely does not work! - I just upgraded to & am running Thunderbird version 52.2.0 (32-bit) Any help would be appreciated please. Thanks.

Chosen solution

When the add on tab opens select Extensions like in the image.

Read this answer in context 👍 1

All Replies (3)

user01229325
user01229325
more options

Hopefully you are looking at the Add Ons tab for the gear Icon to get to that menu. See image.

You can also put the add on name in the search box and when it is found there is an Install button.

John146
John146 Question owner
more options

Yes - I think I am! - From TB - I go to Tools menu - Choose addons - A tab opens up with the title "Add-ons Manager" with the selection "Get Add-ons" selected on the left pane - I DO NOT see any search boxes or gear icons anywhere en this page - So I chose "Browse all add-ons" arrow on the bottom right side of this page. I Got a new tab with the title "Featured Extentions:Addons for Thunderbird" I see a search box here but still no gear icon!

user01229325
user01229325
more options

Chosen Solution

When the add on tab opens select Extensions like in the image.