This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Electrolysis causes Firefox to hang

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

more options

Firefox was sometimes hanging on a single tab for me. I wanted to try Electrolysis, but I had three incompatible extensions. I disabled all three, restarted Firefox, and verified that multi-process was running in about:support (I saw 2 of 2 processes). Shortly thereafter, Firefox performance plummeted. I re-enabled one of the incompatible extensions and restarted Firefox. The performance returned to normal. From that I conclude that running Firefox multi-process can actually make performance much worse. I'm running on a MacBook Pro running Beta High Sierra, but I doubt that is related to the issue. My only question is how many other Firefox users have experienced performance dropping when using multi-process.

Firefox was sometimes hanging on a single tab for me. I wanted to try Electrolysis, but I had three incompatible extensions. I disabled all three, restarted Firefox, and verified that multi-process was running in about:support (I saw 2 of 2 processes). Shortly thereafter, Firefox performance plummeted. I re-enabled one of the incompatible extensions and restarted Firefox. The performance returned to normal. From that I conclude that running Firefox multi-process can actually make performance much worse. I'm running on a MacBook Pro running Beta High Sierra, but I doubt that is related to the issue. My only question is how many other Firefox users have experienced performance dropping when using multi-process.

All Replies (1)

more options
My only question is how many other Firefox users have experienced performance dropping when using multi-process.

That would not be known here, is a stats thing and we help on tecknical support issues only.


Please let us know if this solved your issue or if need further assistance.