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Firefox crashes at startup after windows 10 creators update

  • 2 replies
  • 8 have this problem
  • 6 views
  • Last reply by AnimalaminA

AnimalaminA
AnimalaminA
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Firefox crashes immediately and generates an error report window. This happened immediately after finishing the Windows 10 creators update. This happens even when starting in safe mode, and after refreshing the Firefox settings. Crash ID: bp-c5f77c0b-d22e-46cb-83aa-9d0da1170729

Firefox crashes immediately and generates an error report window. This happened immediately after finishing the Windows 10 creators update. This happens even when starting in safe mode, and after refreshing the Firefox settings. Crash ID: bp-c5f77c0b-d22e-46cb-83aa-9d0da1170729

Chosen solution

hi, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

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philipp
philipp
  • Moderator
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Chosen Solution

hi, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

AnimalaminA
AnimalaminA Question owner
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Thanks Philipp, I just upgraded from 32- to 64-bit Firefox and it solved the problem.

Now I can go wash the awful Google Chrome residue off my hands.

Modified by AnimalaminA