This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open email message in the inbox

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Wayne Mery

more options

When my emails come in to my inbox, I cannot them. I click on them, they flash like they have opened but I cannot view them anywhere.

When my emails come in to my inbox, I cannot them. I click on them, they flash like they have opened but I cannot view them anywhere.

All Replies (1)

more options

Please tell us, does problem go away if you start Thunderbird in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird