This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I switch the connection to 4G mobile data , Firefox give me you are offline

  • 1 reply
  • 5 have this problem
  • 15 views
  • Last reply by guigs

HazemTamim
HazemTamim
more options

On Mobile data , your connection appear to be offline

On Mobile data , your connection appear to be offline

All Replies (1)

guigs
guigs
more options

I might first try to troubleshoot the connection:

Second please restart your browser and also try restarting the device.

Modified by guigs