This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

ff only opens once per boot

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

gixol
gixol
more options

v. FF 55 will not open a webpage on re starting FF - leaves screen blank and goes to sleep? To start again requires a cold boot.

Gixol Win 7 FF 55

v. FF 55 will not open a webpage on re starting FF - leaves screen blank and goes to sleep? To start again requires a cold boot. Gixol Win 7 FF 55

All Replies (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the Windows Task Manager to see if there are hanging Firefox processes left.

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit