This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox 55.0.3 32 bit keep getting hijacked by www.baigaanimaspace.org?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I am using Firefox 55.0.3 32-bit for Windows 7 PRO for general browsing to rather benign websites when suddenly a popup screen with all the Firefox images tells me that in have to install an emergency patch. The website that is in the URL is www.baigaanimaspace.org. How can I stop these annoying hijacks from happening, without having to uninstall, clear the registry and reinstall?

I am using Firefox 55.0.3 32-bit for Windows 7 PRO for general browsing to rather benign websites when suddenly a popup screen with all the Firefox images tells me that in have to install an emergency patch. The website that is in the URL is www.baigaanimaspace.org. How can I stop these annoying hijacks from happening, without having to uninstall, clear the registry and reinstall?

Chosen solution

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.


If you think there is a problem in the computer itself;

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.