This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox for Android 56.0 and 57.0b4 are flickering and crashing on startup.

  • 1 reply
  • 10 have this problem
  • 1 view
  • Last reply by wolf.gang

wolf.gang
wolf.gang
more options

Recently I have updated from Firefox 55.0.2 to 56.0. From that moment, Firefox couldn't start anymore, I only saw a white, flickering screen. I tried deinstalling an reinstalling the app, no success. Same happened when I updated from Firefox 57.0b3 to 57.0b4. I have a Samsung Galaxy S4, model number GT-I9515 and my Android version is 4.4.2.

Recently I have updated from Firefox 55.0.2 to 56.0. From that moment, Firefox couldn't start anymore, I only saw a white, flickering screen. I tried deinstalling an reinstalling the app, no success. Same happened when I updated from Firefox 57.0b3 to 57.0b4. I have a Samsung Galaxy S4, model number GT-I9515 and my Android version is 4.4.2.

All Replies (1)

wolf.gang
wolf.gang Question owner
more options

Correction: The Firefox versions from the Play Store are working. The problems came with Firefox from the Mozilla ftp server. https://ftp.mozilla.org/pub/mobile/releases/ But all downloaded versions from there have worked before. Maybe it has to do with Google Play Protect. Does it mean the ftp versions are infected? I wonder if this Firefox from the Mozilla website is ok? https://www.mozilla.org/en-US/firefox/android/all/

Modified by wolf.gang