This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird (52.0) is no longer downloading my email from Godaddy.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Wayne Mery

more options

Actually 52.4.0. This just happened. I've been using Thunderbird forever. Now it just says connected to server - doesn't download anything - although the green status bar advances ... I've checked the Godaddy website and my (new) email is there - but Thunderbird doesn't download it. Can I reinstall without losing any of my very long email history? Thanks, Doug

Actually 52.4.0. This just happened. I've been using Thunderbird forever. Now it just says connected to server - doesn't download anything - although the green status bar advances ... I've checked the Godaddy website and my (new) email is there - but Thunderbird doesn't download it. Can I reinstall without losing any of my very long email history? Thanks, Doug

All Replies (1)