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printer window does not open

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Shadow110

kayciekat
kayciekat
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i am in pay pal and want to print an invoice. i select the print option and a printer window ususally pops up for me to make printing selections and then click print....suddenly this window is not opening any more?? and therefore i cannot print the invoices. it works in internet explorer so pay pal is not the problem

i am in pay pal and want to print an invoice. i select the print option and a printer window ususally pops up for me to make printing selections and then click print....suddenly this window is not opening any more?? and therefore i cannot print the invoices. it works in internet explorer so pay pal is not the problem

Chosen solution

Does it work if you use { Ctrl + P } to initiate printing?

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All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Does it work if you use { Ctrl + P } to initiate printing?

kayciekat
kayciekat Question owner
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yes, the-edmeister, CTRL + P does make the printer window open! however, why did this stop happening automatically? it was nice to never have to take your hand off the mouse, just click and click would print the invoice!! is the print window being blocked from popping up? if so, how do i fix that....i have checked pop up settings and it allows me to input websites i dont want blocked but not computer functions. thanks!

Shadow110
Shadow110
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Is possible something in Firefox or your printer software has become corrupt. Can try re-install printer software.

Try below: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox and http://kb.mozillazine.org/Problems_printing_web_pages

Please let us know if this solved your issue or if need further assistance.