This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am not able to install an addon and receiving the following Error. "This add-on is not compatible with your version of Firefox." who can i fix it?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Happy112

Shirley
Shirley
more options

I am not able to install an addon and receiving the following Error. "This add-on is not compatible with your version of Firefox." who can i fix it?

For details please check the Screen shot.

https://imgur.com/a/WS7TV

Thanks

I am not able to install an addon and receiving the following Error. "This add-on is not compatible with your version of Firefox." who can i fix it? For details please check the Screen shot. https://imgur.com/a/WS7TV Thanks

All Replies (1)

Happy112
Happy112
more options

Hi  !

The add-on is not compatible with Firefox version 57+ because the developers need to migrate it to Webextensions.

You could try and contact them about it :

https://browsec.com/en/contact_us