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Firefox crashes

  • 7 replies
  • 2 have this problem
  • 22 views
  • Last reply by Shadow110

firefox crashes frequently on ubuntu 17.10 and below attached image is the submitted crash id

firefox crashes frequently on ubuntu 17.10 and below attached image is the submitted crash id

All Replies (7)

crash id attached below

Some of your crash reports weren’t sent to the Mozilla Servers.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

yes now i have sent all the reports

Please don't use a screen shot. They are hard to type in.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

Modified by cor-el

crash reports

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

This would have given me further information on your system.

bp-22498b91-b264-44cb-ad78-e8f2c0171103 Am finding that the file libprotobuf-lite.so.10.0.0 is crashing and this is associated to Region and Language 2017-05-23 for your ubuntu 17.10 was in development at that time and there was no solution.

Also crashing is libc-2.26.so libc-2.26.so@0x211c0 and ld-2.26.so ld-2.26.so@0x10b7a None of them reflect a Firefox File though, just Firefox running.

bp-ce9162d4-1a34-4b75-9e32-de5bd0171103 19 files and various addresses crashing non associated to a Firefox file. Not getting very many google results on these files.

Well it shows here and in reports that you are running version 56.0 Please Uninstall and Install 56.0.2 with a Full Version Installer. https://www.mozilla.org/firefox/all/

If you have any Extensions I would consider turning them all off. Once off start turning them on 1 at a time to see if they maybe the issue.

Please let us know if this solved your issue or if need further assistance.