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where are my passwords

  • 7 replies
  • 42 have this problem
  • 11 views
  • Last reply by Happy112

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since my firefox update yesterday all my login and passwords have gone. where are they

since my firefox update yesterday all my login and passwords have gone. where are they

Chosen solution

hellohellohello said

since my firefox update yesterday all my login and passwords have gone. where are they

Would you please be so kind as to reply to guig's post  ?

And maybe check the settings I mentioned in my reply to 'oldanalog'  ?

Read this answer in context 👍 0

All Replies (7)

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Please consider turning on send info to Mozilla before posting a question. This helps us help you.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Please uninstall Flash 26 it is a security issue. Flash Player Version: 27.0.0.183 https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.


What about the rest of your profile? history, bookmarks . . . .

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hellohellohello, All of the posts above are correct. I am here to help find out if there is a bigger issue with the missing passwords. Can you please provide screenshots of the following pages:

  • about:support
  • Preferences (the three bar menu) > Privacy and Security > Saved Logins

Any addons that manage passwords or if you use Firefox sync is what I am looking for.

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Where are my passwords in 57 now that saved password manager is deactivated?

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oldanalog said

Where are my passwords in 57 now that saved password manager is deactivated?

Under 'Forms & Passwords' : Have you checked 'Remember logins and passwords for sites'  ?

Under 'History' : is 'Always use private browsing mode' unckecked  ?

See screenshot.

Modified by Happy112

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Thanks. Found it-Three bar, Options, Privacy&Security, Saved logins. So, now, it takes 4 keystrokes to do what 2 keystrokes would do in 56 with Saved Password Manager.

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Chosen Solution

hellohellohello said

since my firefox update yesterday all my login and passwords have gone. where are they

Would you please be so kind as to reply to guig's post  ?

And maybe check the settings I mentioned in my reply to 'oldanalog'  ?