This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unable to enter account password in 57.0.1

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

sphere
sphere
more options

Hi,

i tried to remove my account to be able to enter another account, so i could sync on another win pc. But i'm unable to enter my password, nor can i change my password.

The fields just won't let you type anything.

Any idea what i could do or is this just a bug?

Thanks for any help.

Hi, i tried to remove my account to be able to enter another account, so i could sync on another win pc. But i'm unable to enter my password, nor can i change my password. The fields just won't let you type anything. Any idea what i could do or is this just a bug? Thanks for any help.

Chosen solution

Restarting Firefoz solved the problem, thanks.

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

Are you talking about a Firefox option page, or something else?

I called for an administrator.

sphere
sphere Question owner
more options

Chosen Solution

Restarting Firefoz solved the problem, thanks.

FredMcD
FredMcD
more options

That was very good work. Well done.