This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I press reply or write I get a separate pane which has no option to send , I just looked at solutions to similar problem but nothing works.

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Zenos

Val-diz
Val-diz
more options

One of the solutions was to press composition option on toolbar but there isn't one. When I press reply a separate pane comes up instead of the usual scrolling the original message down and allowing the reply to go above. When I press write the same pane comes up with no option to do anything except write the message.

One of the solutions was to press composition option on toolbar but there isn't one. When I press reply a separate pane comes up instead of the usual scrolling the original message down and allowing the reply to go above. When I press write the same pane comes up with no option to do anything except write the message.

Chosen solution

In Thunderbird, you write a message in its own window. It's the same window for a new message, a reply, or forwarding an existing message. Let's call it the Composition Window, since it is where you compose your messages.

IMHO, you need a toolbar in this composition window. I think it's a big flaw in Thunderbird that this window can appear without a menu or toolbar.

Start a new message, or start a reply to get this window to appear. Then use the F10 or alt key to make a menu appear. In this menu, go to View|Toolbars and tick the Menu Bar checkbox. Then you can go back to this menu drop-down via the menu and tick the all the other toolbar options.

Sometimes, trying to follow instructions like these seems to defeat some users. If desperate, you can use control+enter to send a message, even if the composition window has no menu or toolbar.

Read this answer in context 👍 0

All Replies (1)

Zenos
Zenos
more options

Chosen Solution

In Thunderbird, you write a message in its own window. It's the same window for a new message, a reply, or forwarding an existing message. Let's call it the Composition Window, since it is where you compose your messages.

IMHO, you need a toolbar in this composition window. I think it's a big flaw in Thunderbird that this window can appear without a menu or toolbar.

Start a new message, or start a reply to get this window to appear. Then use the F10 or alt key to make a menu appear. In this menu, go to View|Toolbars and tick the Menu Bar checkbox. Then you can go back to this menu drop-down via the menu and tick the all the other toolbar options.

Sometimes, trying to follow instructions like these seems to defeat some users. If desperate, you can use control+enter to send a message, even if the composition window has no menu or toolbar.

Modified by Zenos