This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am connected to the internet via Optus/NBN but I can't get emails - the message is Thunderbird is not responding.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by christ1

more options

Thunderbird won't download emails and the message is that it is not responding. I tried sending an email yesterday and it went through okay but the reply only shows up on my phone not via Thunderbird.

Thunderbird won't download emails and the message is that it is not responding. I tried sending an email yesterday and it went through okay but the reply only shows up on my phone not via Thunderbird.

All Replies (1)

more options

What is your anti-virus software?