This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can no longer get downthemall app with latest firefox

  • 12 replies
  • 2 have this problem
  • 3 views
  • Last reply by Happy112

more options

I have used downthemall app for many years and it no longer operates as you seem to have installed a newer version of mozilla firefox which does not support Downthemall.

I have in the past financially contributed to both Mozolla's annual appeal and the Downthemall inventors.

This is most annoying.

John

I have used downthemall app for many years and it no longer operates as you seem to have installed a newer version of mozilla firefox which does not support Downthemall. I have in the past financially contributed to both Mozolla's annual appeal and the Downthemall inventors. This is most annoying. John

All Replies (12)

more options

You'll have to wait for the new version of DTA.

https://www.downthemall.net/category/news/

more options
more options

I DID NOT WANT FIREFOX QUANTUM WHATEVER THAT IS. I wanted to keep the original usefull Downthemall

Can I get Downthemall on IE or Chrome

more options

Tried using the download. It doesn't help.

All I want is Downthemall not some new version of Mozilla Firefox which has messed everything

more options

johnlm1 said

I DID NOT WANT FIREFOX QUANTUM WHATEVER THAT IS.

'Quantum' is just a name they use for Firefox 57.

If you really don't want to give the alternative add-on a try and are adamant to keep using DownThemAll, then you'll need to do as TyDraniu suggested and wait for the developer to migrate his add-on to Webextensions. In the mean time you could switch to the ESR version of Firefox, which will still get security updates, and that you can download from here :

https://www.mozilla.org/en-US/firefox/organizations/all/

more options

I did download and instal the link given but it has not worked

more options

johnlm1 said

I did download and instal the link given but it has not worked

Bummer  !

Maybe ask Mark (the developer of the add-on) via support email  ?

more options

Yes thank you ; that would be appreciated

JohnLM

more options

johnlm1 said

Yes thank you ; that would be appreciated

Oh boy, there may be a little misunderstanding here :

I meant that maybe you could ask the developer via support email ......

You can find a link to his support email under 'More Information' here :

https://addons.mozilla.org/en-US/firefox/addon/download-star/

more options

Oh OK

I had written to their Down the mall contact and no reply as yet

John

more options

johnlm1 said

Oh OK I had written to their Down the mall contact and no reply as yet John

This is nothing FF or Mozilla can do about if the Addon creator doesn't respond or isn't updating their Addon. If I were you keep writing that will get their attention to update their program otherwise tell them you will not use their Addon. Beyond that this is a Addon creator issue and what they do is what they do.

more options

johnlm1 said

I had written to their Down the mall contact and no reply as yet

Of course I don't know when you tried to contact them, but I hope that you'll get an answer soon  !