This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since Firefox update most of my desk icons are not loading. Crashes or just hangs all the time

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

Since last update most of my desk icons will not load. Facebook crashes all the time or just hangs. When I close Firefox I'm told it is still running. In Messenger it says Internet Connection lost and it isn't.

Since last update most of my desk icons will not load. Facebook crashes all the time or just hangs. When I close Firefox I'm told it is still running. In Messenger it says Internet Connection lost and it isn't.

All Replies (2)

more options

FF has nothing to do with Windows Desktop icons. That is a Windows O/S functions and most likely something in Windows sys file is corrupted to cause this problem.

more options

Are those icons on the desktop internet shortcuts that open in the default browser?

Make sure Firefox is set correctly as the default browser.