Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

false positive - in house development detect as virus/malware and Mozilla Block it

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Mkll

more options

Where can i submit file for false positive issue?

Our user get virus/malware after download the file.

Where can i submit file for false positive issue? Our user get virus/malware after download the file.

All Replies (1)

more options

What anti-virus? You can put the file as an exception from the anti-virus itself.