This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloads window opens bookmarks o.O

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by Cyph1n

more options

Please could someone help me sort this out.... As of, maybe one or two updates ago, Firefox will not let me view my downloads window (you know the one where you click the downloads button and click on "Show all downloads"), in stead it opens my bookmarks window and I can't seem to find the downloads window. I've attached a screenshot of the "downloads" window that opens. I've tried opening Firefox in safe mode but to no avail.

Any help would be appreciated :)

Please could someone help me sort this out.... As of, maybe one or two updates ago, Firefox will not let me view my downloads window (you know the one where you click the downloads button and click on "Show all downloads"), in stead it opens my bookmarks window and I can't seem to find the downloads window. I've attached a screenshot of the "downloads" window that opens. I've tried opening Firefox in safe mode but to no avail. Any help would be appreciated :)
Attached screenshots

Modified by Cyph1n

Chosen solution

Can you open about:downloads via thelocation/address bar

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 1

All Replies (4)

more options

The download windows is located under the Tools menu bar did you click there to find it?

more options

WestEnd said

The download windows is located under the Tools menu bar did you click there to find it?

No I meant the downloads button on the toolbar near the address bar.

more options

Chosen Solution

Can you open about:downloads via thelocation/address bar

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

cor-el said

Can you open about:downloads via thelocation/address bar You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.
  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
See also: If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Thanks Cor-el. What worked was removing the places.sqlite in the firefox folder. After doing that I opened firefox and now I can see my downloads again. Thanks bud :D