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The copy and Paste function doesn't work anymore

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  • Last reply by BarryB

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Starting about a week ago (Firefox Update?) I can no longer use the PrintScreen function to copy web pages into MSWord. That used to work flawlessly now the image will not copy to MSWord. Please explain/help!

Starting about a week ago (Firefox Update?) I can no longer use the PrintScreen function to copy web pages into MSWord. That used to work flawlessly now the image will not copy to MSWord. Please explain/help!

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hi

Do you mean that earlier you could press print screen on your keyboard and the paste the screenshot in a word document and that after Firefox update it does not work anymore?

In that case try using the key combination Alt-key and PrintScreen-key, on windows this key combination copies the screenshot to clipboard to be used/pasted. If even that does not work something/program is interfering with your windows OS shortcut keys.

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Thanks but that didn't work. However, rebooting my computer restored the 'printscreen' copy and paste function. Great! But then it happened again - I could only copy and paste from a word document to a word document, not from my screen. Rebooted again, solved the problem again. Must be something about my computer .... Any ideas?