This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keeps closing pop up tabs by itself

  • 1 reply
  • 2 have this problem
  • 62 views
  • Last reply by FredMcD

TheHomelessBoy
TheHomelessBoy
more options

When I use ANZ banking, and I click on "Log on", it opens up a new tab; the weird thing isn't that the tab gets shut down immediately, but only after I input my log in details and click "log in" that the tab gets shut.

Other tabs that get shut include, when I click on a link in my email and it pops up in a new tab. Those get blocked immediately. I've been trying to "unsubscribe" from a few emails already and the pop up always gets blocked. I've already disabled "block pop up" in the settings but it isn't working.


Please and thank you for your assistance

When I use ANZ banking, and I click on "Log on", it opens up a new tab; the weird thing isn't that the tab gets shut down immediately, but only after I input my log in details and click "log in" that the tab gets shut. Other tabs that get shut include, when I click on a link in my email and it pops up in a new tab. Those get blocked immediately. I've been trying to "unsubscribe" from a few emails already and the pop up always gets blocked. I've already disabled "block pop up" in the settings but it isn't working. Please and thank you for your assistance

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Read this answer in context 👍 1

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?