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cookie exceptions disappear on restart of FF

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

joea-too
joea-too
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Each time I set exceptions for cookies, I can see them added to the list, but each time I restart FF (58.0.2 64 bit) the list is cleared (empty)

Each time I set exceptions for cookies, I can see them added to the list, but each time I restart FF (58.0.2 64 bit) the list is cleared (empty)

All Replies (3)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

joea-too
joea-too Question owner
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Refresh solved that problem, thanks, but now, the "options" window looks quite different than it did and I cannot find "cookie control"

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep