This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Don't useThunderbird on Windows 7 Vista, but need to store/keep emails. Want to attached scanned doc to my GMail acct, it always defaults to Thunderbird. Fix?

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by Zenos

more options

When I right click on a document so I can scan it to my email using Gmail, it always sends it to my Thunderbird email which I have not used in 4 years. I want to save the Thunderbird emails in case I need to find an old email. How do I get the scanned doc to attach to my gmail as a default instead of thunderbird?

I'm afraid to delete the Thunderbird program app as I might lose all my old emails.

I have changed default settings but that hasn't worked.

Help!

When I right click on a document so I can scan it to my email using Gmail, it always sends it to my Thunderbird email which I have not used in 4 years. I want to save the Thunderbird emails in case I need to find an old email. How do I get the scanned doc to attach to my gmail as a default instead of thunderbird? I'm afraid to delete the Thunderbird program app as I might lose all my old emails. I have changed default settings but that hasn't worked. Help!

All Replies (1)

more options

What are you using to work your gmail account? Your browser?

The trouble is that your browser is a web browser and not specifically an email client, so it is not a natural target for a mailto: command. You need to look for a widget from google which allows a mailto: or "send to via email" procedure to be redirected to gmail in a browser. You then set this up as your default email client.

If you don't want to keep Thunderbird on board, you could try exporting all your email messages out of it to text, html or pdf files. Or if you save them as eml files you may be able to import them into gmail.

The ImportExportTools add-on may be of use to you.