This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated to version 60.0.1 yesterday and almost all of my extensive bookmarks list has disappeared. Help!

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by werx

more options

Have tried restarting. Have tried profiles but the only one there is the default created yesterday with the update - no others there. I use bookmarks all the time to record things important to me. Please help. I am on windows 10 64 bit. Have had no problems up until now. Oh - yesterday I also updated windows 10 - after I had updated windows.

Have tried restarting. Have tried profiles but the only one there is the default created yesterday with the update - no others there. I use bookmarks all the time to record things important to me. Please help. I am on windows 10 64 bit. Have had no problems up until now. Oh - yesterday I also updated windows 10 - after I had updated windows.

Chosen solution

Thank you for your reply. Suddenly all my bookmarks reappeared! I don't know how but I am sorted now. In relation to flashplayer I stopped updating that some time ago because of the amount of processing power it was using and I find I can do without it anyway. I have also found today that my firefox is running very slowly, especially when loading you tube videos ;)

Read this answer in context 👍 0

All Replies (4)

more options

Hi, separate security issue, please update Flash 28.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please look on the Desktop for a folder called OldFirefoxProfiles, also please look on the Desktop for a txt file that Windows may have created of uninstalled programs as sometimes a clue in that.

more options

Chosen Solution

Thank you for your reply. Suddenly all my bookmarks reappeared! I don't know how but I am sorted now. In relation to flashplayer I stopped updating that some time ago because of the amount of processing power it was using and I find I can do without it anyway. I have also found today that my firefox is running very slowly, especially when loading you tube videos ;)

more options

Hi, Regardless if Flash is on your system keep it updated as there is several hundred vulnerabilities in each out of date Flash that can be hacked. Or uninstall it. Flash does not run unless you enable it to run . Or it should not as settings were changed :

For bookmarks and Profile please do this :

For processing power please check this : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a check mark in the box) the setting to Prevent Accessibility Services from accessing your browser.

Use Windows Task Manager to monitor CPU and Ram, should run anywhere from 800-2500megs

If is still a issue : Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 or higher, or lower again. Restart Firefox after making these changes please. https://support.mozilla.org/en-US/kb/performance-settings

Please see how that works out.

more options

Hi Pkshadow I did everything except the performance issues task - not confident about that one. Thank you for your quick replies. I backed up my bookmarks now and uninstalled flash. Also checked accessibility services. Cheers