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I have no audible alerts from any email notifiers

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

Ladyjay12
Ladyjay12
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I have Firefox 60.0.2. I haven't received an audible alert from Checker Plus for Gmail for a long time. (Maybe since Quantum appeared) It works on other browsers. I tested another gmail notifier & it doesn't give me an audible alert either on Firefox. So now I've determined it's not the notifiers; its Firefox. So, can this be fixed?

I have Firefox 60.0.2. I haven't received an audible alert from Checker Plus for Gmail for a long time. (Maybe since Quantum appeared) It works on other browsers. I tested another gmail notifier & it doesn't give me an audible alert either on Firefox. So now I've determined it's not the notifiers; its Firefox. So, can this be fixed?

All Replies (4)

WestEnd
WestEnd
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Addon issues are property of the Addon creator to resolve and fix.

FredMcD
FredMcD
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WestEnd is correct. Contact its support.

Ladyjay12
Ladyjay12 Question owner
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Checker Plus was unable to solve the problem. This happens with other notifiers, too. On other browsers (Chrome, Vivaldi, etc) I get the audible alerts from any notifier. Surely there must some reason why I don't get the alert on Firefox.

Shadow110
Shadow110
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Firefox's Tracking Protection feature maybe stopping it . When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature:

Or it maybe being stopped in Firefox Sandbox as all audio is sand boxed now. It has not been updated in 2mos and somethings were changed in version 60. Not sure if that could be the cause.