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On certain webpages FF-60 does not work correctly with Wacom tablet

  • 3 replies
  • 1 has this problem
  • 22 views
  • Last reply by kDaube

kDaube
kDaube
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At least since FF-58 on my Windows 7 X64 I have the following problems with the Wacom tablet Intuos 4: - On certain web-pages even links can not be followed - On map related web-pages panning is not possible Please see the detailed report with screen shots and links to example web pages in the attached PDF. Sorry upload of PDF seems not to be possible, hence see http://daube.ch/zz_tests/tablet-vs-mouse.pdf Also note this: - No such problems in FF when using the mouse rather than the tablet - No such problems with mouse or tablet in IE-11

At least since FF-58 on my Windows 7 X64 I have the following problems with the Wacom tablet Intuos 4: - On certain web-pages even links can not be followed - On map related web-pages panning is not possible Please see the detailed report with screen shots and links to example web pages in the attached PDF. Sorry upload of PDF seems not to be possible, hence see http://daube.ch/zz_tests/tablet-vs-mouse.pdf Also note this: - No such problems in FF when using the mouse rather than the tablet - No such problems with mouse or tablet in IE-11

All Replies (3)

WestEnd
WestEnd
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Did you uinstall FF complete and delete the Mozilla folder before reinstall the new FF? I know that updating anything less then FF75+ will have problems.

Shadow110
Shadow110
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Hi, try turning on Accessibility Features : go to Options --> Privacy & Security and down to Permissions. Please ensure that the box for Prevent Accessibility Services from accessing your browser is un-checked. Test.

kDaube
kDaube Question owner
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Dear Pkshadow - that was set so already. I also disabled all plugins and extensions for my tests . Dear WestEnd: Sorry, a complete re-install of the x64 version did not help either - although prophylactilally i tested with no plugins/add-ons at all. And yes, before re-install i deleted all the Mozille directories (about 7).

Since I have no idea, whether the dragon hides in FireFox or in the Wacom tablet, I will post on the Wacom website also. But please develop further ideas where to look. The problem is not life-destroying, but very annoying.

Thank You Klaus Daube