This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Remember Me Function for Various Websites Not Working

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

Bandito
Bandito
more options

Hi!

I recently switched to Firefox and have run into an issue with many of the websites that I visit. To simplify logging into many websites, they have a 'Remember Me' checkbox so that they will save your login ID so that you don't have to retype it every time. I have a longish email address for work, so I normally check this option when I first log into a site, but since switching to Firefox this no longer works.

I have checked that cookies are allowed and everything looks fine there. I am using the default configuration for Firefox, so I don't think that I am browsing in Private mode and cannot figure out why the 'Remember Me' function isn't working 

I would appreciate any help in getting this issue resolved.

Thanks!

Hi! I recently switched to Firefox and have run into an issue with many of the websites that I visit. To simplify logging into many websites, they have a 'Remember Me' checkbox so that they will save your login ID so that you don't have to retype it every time. I have a longish email address for work, so I normally check this option when I first log into a site, but since switching to Firefox this no longer works. I have checked that cookies are allowed and everything looks fine there. I am using the default configuration for Firefox, so I don't think that I am browsing in Private mode and cannot figure out why the 'Remember Me' function isn't working I would appreciate any help in getting this issue resolved. Thanks!

All Replies (3)

WestEnd
WestEnd
more options

Did you also change the FF login preference saved option to not save?

Shadow110
Shadow110
more options

Hi, it is never advisable to use your personal email for anything unless it is a must do. Please try creating a free email account somewhere such as Yahoo then stick your online email address in and see if it works, or if it will change at all. Regardless should never use personal email even if it is your work address.

So at moment is just gathering info. Let us know what happens with the above.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A detail like a website remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • you can create an "Allow" exception to keep specific cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: Exceptions

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep