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Can someone help me print in Windows 10 from this website: https://www.nytimes.com/crosswords/game/kenken . I don't receive any error but nothing prints.

dbates1
dbates1
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Firefox is my referred browser. However, I need to use Google Chrome to print kenken puzzles from the NY Times web site. In Firefox, when I use the page's print button, I don't receive an error, but nothing prints. If I use the Firefox Print this page button, the page will print with no puzzle. In Chrome, I have no issue and the pages print as they should. Is someone able to help?

Firefox is my referred browser. However, I need to use Google Chrome to print kenken puzzles from the NY Times web site. In Firefox, when I use the page's print button, I don't receive an error, but nothing prints. If I use the Firefox Print this page button, the page will print with no puzzle. In Chrome, I have no issue and the pages print as they should. Is someone able to help?

All Replies (4)

Shadow110
Shadow110
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HI, did something change since the last time you printed the crosswords ? http://kb.mozillazine.org/Problems_printing_web_pages https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

You might want to turn off Adblock Plus and test. and also IBM Security Rapport since you are using Norton Safe web & have Norton A/V and Firewall running.

So test with out the 2 Extensions running to see if that makes a difference.

dbates1
dbates1 Question owner
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Thanks for answering PKshadow. No, this did not solve the problem. Also, nothing has changed. Ever since I upgraded Firefox to Firefox Quantum, I have not been able to print from this website in Firefox.

dbates1
dbates1 Question owner
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I should also note that they are running in Chrome as well and I can print without a problem.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I get the attached error when printing through pdfFactory, a PDF printer driver. I'm not sure where the problem lies, but none of the obvious settings I tried helped.