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How do I close Firefox to make changes to the system

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  • 1 has this problem
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  • Last reply by cor-el

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firefox must be closed to proceed with this installation

I see OPEN but no way to close

firefox must be closed to proceed with this installation I see OPEN but no way to close

All Replies (2)

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HI ok. 4 ways I know of :

  • If Menu Bar is turned on then File --> Exit.
  • 3 Bar Menu --> Exit
  • Click the X in the top Right Corner
  • Windows Task Manager and End Task.

Please let us know if this solved your issue or if need further assistance.

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Boot the computer in Windows Safe mode with network support to see if that workst in case security software is causing problems.