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adding filter to thunderbird freezes

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

lesmond
lesmond
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For a few day when adding a new thunderbird filter window locks up, I can not close or run the new filter, I have to completely close thunderbird to remove the filter window.

If I open the filter window again the new filter I have added is not there.

All filters I have added before are still working fine.

For a few day when adding a new thunderbird filter window locks up, I can not close or run the new filter, I have to completely close thunderbird to remove the filter window. If I open the filter window again the new filter I have added is not there. All filters I have added before are still working fine.

All Replies (5)

Wayne Mery
Wayne Mery
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Does problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Is filter logging enabled? (bottom right of filter window)

Wayne Mery
Wayne Mery
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lesmond,

was this with version 60?

lesmond
lesmond Question owner
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Wayne Mery said

Does problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Is filter logging enabled? (bottom right of filter window)

It went away in safe mode, and now seems to be working ok.

Wayne Mery said

lesmond, was this with version 60?

I have 52.9.1 (32-bit)

lesmond
lesmond Question owner
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Sorry to report, I can make a new filter, but if I try to add a new one it freezes.

also when it freezes I can't view the filter log, or close the filter window, I have to completely shut down TB with task manager

Toad-Hall
Toad-Hall
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How many filters have you created for that mail account?