This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

password manager interrupting browsing

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

Password manager works correctly when asked for ID and password. However, it also asks for the master PW when other text boxes appear, even when trying to type in a URL name or other text boxes. It also intercepts the key punches I'm typing and puts them in the master PW request box!

Password manager works correctly when asked for ID and password. However, it also asks for the master PW when other text boxes appear, even when trying to type in a URL name or other text boxes. It also intercepts the key punches I'm typing and puts them in the master PW request box!

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window