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Youtube doesn't work properly (scripts hang) when logged in with a specific account.

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  • 1 has this problem
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  • Last reply by Shadow110

firew4lker
firew4lker
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The last week or so, youtube doesn't work properly when logged in with a specific account. If I am not logged in or I am logged in with accounts different from the "problematic" one everything is just fine.

Upon choosing to login with the specific account, youtube page will hang for a while (A web page is slowing down your browser). After finally the login process completes, I can only play videos opened from the youtube front page. Opening a video in a new tab for example will crash the youtube page and the video doesn't play.

A video demonstrating the issue:

https://youtu.be/OJ2KPc821Zo

I have tried everything. Cleaning cookies, cache etc. The problem even happens with a brand new profile in safe-mode.

All other browsers function properly (Chome, Chromium, Konquerror).

How can I debug such a problem?

Latest version of Firefox 61.0.2 (64-bit) on ArchLinux.

When the pages stops this is the error on the console:

      1. !!! [Parent][DispatchAsyncMessage] Error: PClientSourceOp::Msg___delete__ Route error: message sent to unknown actor ID


      1. !!! [Parent][DispatchAsyncMessage] Error: PClientSourceOp::Msg___delete__ Route error: message sent to unknown actor ID

[Child 20461, MediaPlayback #3] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #4] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #2] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #3] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 </p>

The last week or so, youtube doesn't work properly when logged in with a specific account. If I am not logged in or I am logged in with accounts different from the "problematic" one everything is just fine. Upon choosing to login with the specific account, youtube page will hang for a while (A web page is slowing down your browser). After finally the login process completes, I can only play videos opened from the youtube front page. Opening a video in a new tab for example will crash the youtube page and the video doesn't play. A video demonstrating the issue: https://youtu.be/OJ2KPc821Zo I have tried everything. Cleaning cookies, cache etc. The problem even happens with a brand new profile in safe-mode. All other browsers function properly (Chome, Chromium, Konquerror). How can I debug such a problem? Latest version of Firefox 61.0.2 (64-bit) on ArchLinux. When the pages stops this is the error on the console: ###!!! [Parent][DispatchAsyncMessage] Error: PClientSourceOp::Msg___delete__ Route error: message sent to unknown actor ID ###!!! [Parent][DispatchAsyncMessage] Error: PClientSourceOp::Msg___delete__ Route error: message sent to unknown actor ID [Child 20461, MediaPlayback #3] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #4] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #1] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #2] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411 [Child 20461, MediaPlayback #3] WARNING: Decoder=7f49ea87b2e0 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /build/firefox/src/mozilla-unified/dom/media/MediaDecoderStateMachine.cpp, line 3411

All Replies (2)

firew4lker
firew4lker Question owner
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Update: 

It evens happens on a different machine (I have never used) running Windows 7. What part of my account makes Firefox behave this way?
Shadow110
Shadow110
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DRM playback bug. It appears to be a platform issue. Both Firefox and Chrome are generating the same license requests and we get back a reasonable license response, but Firefox is failing to playback the content.

Above picked out of another site not talking code or bug language.

It is not something I see listed as a bug being worked on (but maybe wrong) It has been in other versions and seems to be fixed when a new version or update comes out. It also could be in your add-ons, WIldvine media decoders there check there and see if showing anything wrong.

For Windows let's see what this does : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer