Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Linking to Facebook from other sites do not bring the picture with the link.

more options

Hi, when linking my Sports-tracker workout which has pictures to my Facebook site no picture show up in Facebook, only a link and my text. The picture window is empty. Same happens when in Flickr I link a picture to my Facebook site, only link and text is shown up on Facebook, no picture. If I do same operations with Google Chrome, the pics show up correctly on my Facebook site.

Hi, when linking my Sports-tracker workout which has pictures to my Facebook site no picture show up in Facebook, only a link and my text. The picture window is empty. Same happens when in Flickr I link a picture to my Facebook site, only link and text is shown up on Facebook, no picture. If I do same operations with Google Chrome, the pics show up correctly on my Facebook site.

Chosen solution

Hi, uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi, uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

But only partly. From Flickr it now works as it should. But from Sports-tracker I could not even try, because it does not show the pics at full size, only thumbnails show up on my Sports-tracker site. Now same thing in Google Chrome. Maybe there is something going on in Sports-tracker. Also Microsoft Edge do not open the thumbnails.